De Mûelenaere Oncology > Covid-19 Visitor Policy



The health and safety of our patients and staff is our top priority. We are closely monitoring this situation and have plans in place. Our staff is highly trained at screening for and managing infectious diseases.

People with cancer often have weakened immune systems. Having a weak immune system makes it harder for the body to fight off diseases, so it's important for people with cancer and their family members to closely follow steps to protect themselves, especially when it comes to frequent handwashing. We recommend you speak with your doctor if you have concerns about your risk for COVID-19 being higher as a result of current or past cancer treatment.

Visitor Policy Change

Dear Patients and Visitors,

To respond to the ongoing outbreak of COVID-19, we have reviewed our visitor policy to protect the health and safety of our patients and workforce.

We are enacting the following changes to our visitor policy across our cancer centres, in all settings and locations, effective immediately:

  1. For New Patients to our practices, we are limiting the number of visitors and/or people coming in with patients to 1 per patient, with very limited exceptions.
  2. If you are on routine follow up care, we will be conducting your follow up consultation via telephone calls, unless a specific concern requires examination. No visitors are permitted to accompany patients on routine follow up care.

Any visitor showing cold or flu-like symptoms (fever, cough, difficulty breathing, sore throat, body aches, or chills) will be asked to leave.

All patients and visitors must wear a mask when attending appointments and treatments at our practices.

We have implemented a screening process at the time of confirming your appointment, and all visitors will be asked the following questions, amongst others:

  1. Have you traveled outside of South Africa in the past 21 days or have you been in close contact with a person confirmed to have novel coronavirus COVID-19?
  2. Have you travelled between provinces in South Africa in the past 21 days?
  3. Do you have any cold or flu-like symptoms (fever, cough, difficulty breathing, sore throat, body aches, or chills)?

We appreciate your understanding and adherence to our visitor policy. We will continue to make adjustments to policies and procedures as needed so that we can maintain excellent care for our patients.